Message
 
Message
image
Updating Your Search. One moment, please.
We are loading the contents of your cart with all details.
One moment, please.
Launching lens selection wizard,
please wait...
Launching product details page,
please wait...
We are adding your selections to your cart, one moment please
Sending email,
please wait...
Applying new Stylist to your order.
One moment, please.
You are being logged into your account.
One moment, please.
please wait...
Processing. Please wait.
Your order is now being downloaded as a pdf document on your device. You may have to open the download folder to see and open the order pdf.
You are now being logged out. But we are saving your selections. This takes a moment. Thanks for your patience.
We are preparing a copy of your order.
One moment, please.
Go to our Facebook page Go to our YouTube page Go to our Twitter page Live chat with our customer service Email this pair to me Contact us at:
Haus 6
Hatzfelder Str. 161
42281 Wuppertal
Germany

Phone:1.269.290.7735Fax: +1 866 894 2781
We can be reached at 1.269.290.7735 Click on icon for live chat with our customer service
Frames
Back to FAQ Home

How do I choose the perfect frame?

We’ve drummed up several bits of information to help you choose the perfect frame.

First, learn to identify your face shape here. Then, read this article to figure out your coloring. The face shape you have will determine which frame shapes will be most flattering on you, and knowing whether you’re cool or warm coloring will aid in choosing the perfect color frame.

And remember, you can try on as many frames as you would like by using the Virtual Mirror. You can even share pictures with your family and friends, and ask them to vote on them via Facebook or email!

I don’t understand how frame sizes work.

Most glasses have the size engraved on the inside of one of the temples, or behind the bridge of the glasses. Frame sizes are written like this: 55-19-140, although sometimes a square (□) is used instead of a dash between the first and second number.

Here’s what the measurements refer to:

  • lens widthThe first number concerns lens width: Measured from the outermost edges of the lenses horizontally. Our example size has a lens width of 55 mm.

  • bridge widthThe middle number measures bridge size, or more specifically: The distance between the lenses. The bridge width of our example is 19 mm.

  • temple lengthThe last number expresses temple length: Length of the temple piece (a.k.a. arm or ear piece). The temple is 140 mm long in our example.

A visual representation of these numbers:

frame size

 

Read more about frame sizes here.

How do I know if the frame will fit?

The first step in selecting a frame that will fit, is selecting a frame with a size similar to your old pair of comfy glasses. Read more about frame sizes here.

The second, most important step, is to upload your fitting pictures after you pay for your glasses. By taking a few simple pictures of yourself and your glasses, our lab can figure out exactly how to pre-adjust your frame to your face. And these pictures will make sure that your lenses are fitted correctly into your frame as well.

Instructions for taking these pictures and more can be found here.

How can I recognize a frame that fits bifocal and/or progressive lenses?

progr yesYou can identify frames that can fit bifocal and progressive lenses in them by the check marks next to "Bifocal" and "Progressive" when hovering over the frame on the search results page.

 

 

Back to FAQ Home

FAQ

How do I read my prescription?

If your eyes were measured by a licensed optometrist or optician, they are required by law to provide you a complete written pr...read more

What is the warranty on my new glasses?

All glasses come with a 1 year Manufacturer's Warranty against workmanship and material defects, unless otherwise stated. Any w...read more

How do I choose the perfect frame?

We’ve drummed up several bits of information to help you choose the perfect frame.

First, learn to identify your ...read more

Welcome
Virtual mirror
LOG IN
LOG OUT